Children's Community Nursing Administrator

Job overview

Are you an experienced and motivated administrator looking for something truly rewarding? Do you thrive in dynamic, supportive teams and want to make a genuine difference every single day? If so, our children’s community nursing team invites you to bring your energy and enthusiasm to the heart of our Single Point of Access (SPA).

Imagine being the friendly, reassuring voice for families across Oxfordshire. As our dynamic administration assistant, you’ll play a key role in delivering exceptional care, helping children and their families with seamless access to our vital nursing services. Whether you’re based in Oxford, Banbury or Witney, you’ll be at the centre of a caring, fast-paced environment where no two days are ever the same.

We’re searching for someone who’s not just organised but passionate about making a positive impact. You’ll be the first point of contact for patients and families, confidently handling referrals, booking appointments, managing procurement and adapting quickly to the evolving needs of our service.

With our service running from 8.00am to 8.00pm, seven days a week, you’ll enjoy the flexibility of shift patterns and the excitement of varied work including consideration of part time post or job share- all while knowing you’re helping deliver outstanding care to those who need it most. Join us and be part of a team that truly matters!

Main duties of the job

• Provide comprehensive administrative support to ensure the efficient operation of the team or service.
• Accurately process referrals in line with established local procedures, schedule appointments for families, and maintain records using designated online systems.
• Effectively prioritise a demanding workload, demonstrating initiative while working independently and collaboratively within a team.
• Manage the ordering, inspection, maintenance, and distribution of equipment and supplies for the team, ensuring delivery to families and relevant agencies as needed.
• Coordinate and provide support for clinics associated with the service.

Detailed job description and main responsibilities

• Serve as the primary point of contact for patients and their families via the Single Point of Access (SPA).
• Process new patient referrals and input information into the system efficiently.
• Schedule appointments for patients and colleagues, confirming details through telephone or email communication.
• Arrange and distribute equipment and supplies to patients within the community.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.