Charity Shop Supervisor

Job overview

Join Our Team as a Charity Shop Supervisor – Make a Difference Locally!

We are actively recruiting a Charity Shop Supervisor to help raise vital funds for your local hospital and increase the profile of our charity within the community. This is an exciting opportunity to combine your retail skills with a role that truly makes an impact.

About the Role: As a part-time supervisor, you will oversee the day-to-day running of our charity shops in Leigh, Westcliff, and Hadleigh, as well as our fundraising unit at Southend Hospital. Your responsibilities will include:

• Supervising and motivating a team of enthusiastic volunteers
• Managing stock, including sorting, pricing, and preparing donated items for sale
• Ensuring smooth shop administration and compliance with health and safety standards

Approximately 80% of your time will be hands-on in the sort room and shop floor, with the remaining 20% focused on administration.

If you thrive in a busy retail environment, enjoy working with a passionate team, and want to support patients and staff at your local hospital, we’d love to hear from you!

Main duties of the job

• Day-to-day management of the shop and voluntary staff and presentation of shop to create a safe and attractive environment for staff and customers
• Control of stock items from donation through sorting, pricing and steaming to shop floor
• Build good working relationships amongst staff and volunteers to maximise their potential and commitment to the success of the shop
• Engage with customers who donate to and purchase items from the shop to create a welcoming environment that encourages their return business
• With support from Charity Head Office, promote and communicate the work of the charity, fundraising events and campaigns to staff and customers
• Maintain weekly income sheets and send to Charity Head Office weekly
• Complete monthly sales logs and send at the end of each month to Charity Head Office
• Training on use of till, card machines and income processes

There are 3 community based charity shops in Westcliff, Hadleigh and Leigh and a Southend Hospital site based Fundraising Unit. The role will be based largely at Westcliff and the Fundraising Unit but requires flexibility to cover our other retail outlets if needed.

Detailed job description and main responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.