Change & Improvement Officer

Job overview

Reporting to the Transformation Manager (8B), this role provides high-quality business management support and analytical delivery across multiple SITI initiatives. The post-holder produces decision-grade analysis and writing (business cases, options appraisals, briefings and packs), maintains governance controls, and supports paced execution from discovery through mobilisation and benefits tracking.

Main duties of the job

Suitable for someone who thrives on precision, pace and decision-grade outputs. You are highly analytical and structured, and you enjoy turning messy problems into clear options, robust business cases and board-ready packs. You are comfortable coordinating multiple inputs, maintaining tight governance controls, and meeting deadlines under pressure. You communicate clearly in writing, handle data confidently, and bring commercial awareness to recommendations, while working collaboratively and professionally with a wide range of stakeholders.

Detailed job description and main responsibilities

Please see the job description and specification for further details about the role and responsibilities.