Catering Retail Assistant

Job overview

Catering Retail Assistant

20 hours over 5 days a week

11:00 - 15:00 or 12.00 - 16:00 on a rota basis

As soon as the doors open at 8am you are serving customer,  Through out the year we have many things going on, from big celebrations of NHS achievements to BBQs whenever the sun shines, no two days are ever the same.

The main aim of the job is to provide the best possible service and experience for patients, visitors and staff using the Staff Restaurant, whilst maintaining a high standard of Food Safety and Cleanliness.

The dining room is very busy and the successful candidate must be able to work under pressure and at speed.

Part of the job requires the post holder to prepare salads and sandwiches for lunch, therefore a knowledge of catering is required.

Main duties of the job

• Record food and fridge temperatures, accurately and record the information clearly.
• Work on the service counter using good customer service and communication skills to engage with customers.
• Use engagement to drive sales.
• To deal with all phone enquires to the Staff Restaurant, take orders and pass on any enquires they cannot deal with to the Restaurant supervisor, Head Chef or Catering Manager.
• Relay information back to the kitchen regarding orders placed or stock needed
• Take cash and card payment from Customers, balance the till at the end of service, recording all information accurately.
• Work very closely with other members of the small team, and play their part in delivering the best possible service.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk