Catering Assistant

Job overview

Please note that this post is Part of One LSC – a corporate collaboration hosted by East Lancashire Hospitals NHS Trust and providing Estates and Facilities Services to Lancashire Teaching Hospitals NHS Foundation Trust

Join our friendly catering teams at Royal Preston Hospital and Chorley Hospital! We’re offering a range of Catering Assistant roles with flexible shift patterns and hours. Our service runs seven days a week, and you’ll usually work five days across that period, helping us support patients, staff, and visitors every day.

Our team is just that – a team – all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start and will have experienced Catering Staff to help you along the way.

Our service is one where your passion, drive and motivation will genuinely make a real difference. Don’t just take our word for it, have a chat with Gina McMonagle our Assistant Catering Manager.

Catering experience is desirable along with a Level 2 Certificate in food safety though this is not essential, as full training will be given.

To find out more, watch a quick video here: https://www.youtube.com/watch?v=N87udsSzNqU

Main duties of the job

You will deal with food service in areas including wards, dining rooms and satellite venues. It goes without saying that you will be required to adhere to departmental standards and food hygiene regulations. You will also act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care.

This is a  challenging but rewarding job role and there’s no doubt that will need motivated, enthusiastic team players, who are willing to work hard within a strong team, to provide a KEY service within the hospital for both staff and patients.

Come and join us here at Lancashire Teaching Hospitals a place where we are proud to work

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.

We know our application form can seem onerous, but its so important we have as much information about you as possible to help us decide who to invite to interview. Our application video can help you understand how to complete it: APPLICATION VIDEO LINK.

Detailed job description and main responsibilities

Duties to include, but not be limited to:

• To assist with all associated duties connected with the Retail Outlet that serves staff and Visitors.
• Barista Training would be an advantage in this role alongside Customer Services experience, but not essential as full training would be given.
• The post-holder will be required to adhere to departmental standards and food hygiene regulations.
• To act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care.
• Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs
• Communicate with a range of customers in person and over the telephone to understand individual needs and provide information relating to the catering service
• Undertake all duties relating to food service, including: - preparing food service areas and equipment serving food and drinks in patient / staff dining outlets and on the patient meal assembly belt serving food and drinks at hospitality events held on Trust premises and occasionally in other locations
• preparing food service areas and equipment
• serving food and drinks in patient / staff dining outlets and on the patient meal assembly belt
• serving food and drinks at hospitality events held on Trust premises and occasionally in other locations

• delivering and collecting meal trolleys to/from wards and departments
• clearing and tidying up after any catering operation

• Undertake cleaning either manually or using mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils
• Operate cash registers in retail areas, demonstrating diligence at all times