Catering Assistant- Retail

Job overview

We are looking to recruit friendly individuals who will demonstrate a caring and compassionate approach to work, primarily in our private patients’ ward. You will be involved in all aspects of the food and beverage service to patients, undertaking the preparation for the service of breakfast, lunch and dinner.

Other areas of work may include the delivery of function food to all areas of the hospital and assisting in retail areas when required. You will have varied responsibilities, and therefore, a positive and cheerful attitude is a must, along with a drive to improve the patient experience.

These are all challenging but rewarding jobs and would be ideally suited to motivated team players. Previous experience within a busy catering environment would be beneficial (but not essential). A Level 2 Award in Food Safety for Catering is essential.

Main duties of the job

As a Retail Catering Assistant in the NHS, you will be responsible for providing excellent customer service while ensuring high-quality food and beverages are prepared, presented, and served to patients, staff, and visitors. The role involves working in the hospital's retail catering environment (e.g., cafeteria, food kiosks, vending services), supporting the operational needs of the catering service, and maintaining hygiene and safety standards.

Detailed job description and main responsibilities

• To assist with the preparation and service of all foods, including raw ingredients required for staff and visitor food services. To ensure that all foods are always produced and served in a safe and hygienic manner. To ensure an efficient service to all patients, staff and visitors to their satisfaction in the restaurant, coffee shop and outpatients snack bar at the hours specified by the Trust. To ensure accurate completion of sales transactions using manual and electronic cash register systems, and assist in the control of income as detailed by the Trust Policy To ensure the service meets the food safety and health and safety rules and regulations To assist in ensuring all food, beverages, menu display, utensils, and commodities are available for the catering service. General cleaning of service areas and related equipment, adhering to COSHH regulations. Play an active part in marketing the restaurant and retail services, including the presentation, display and delivery of services