Casual Switchboard Helpdesk Operator
Hull University Teaching Hospitals NHS TrustAlready thinking ahead to interview?
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Job overview
We are looking to recruit casual staff who are flexible, enthusiastic, confident individuals to join our department as a switchboard and portering/transport helpdesk operator based at Castle Hill Hospital.
We are looking for experienced operators who can work flexibly to cover a variety of shifts. The switchboard is a 24 hour service that runs 7 days a week.
This job would suit candidates who enjoy the flexibility of working unsocial hours. The shift patterns include days, lates, nights, weekends and bank holidays.
Candidates must commit to a minimum of at least 22.5 hours per week initially during the training period. Please contact the recruiting manager for further details.
Main duties of the job
The successful candidate will act as a first point of contact for Hull University Teaching Hospitals providing an effective, efficient and professional service.
Candidates must possess a high level of customer service and communication skills, work as a team and be fully conversant in computer and keyboard skills. The ability to multi-task, delegate and co-ordinate is required as part of the operator role.
You will be expected to deal with emergency calls and a variety of alarms and alerts in a calm and efficient manner.
Previous NHS experience in a similar role would be advantageous
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.