Case Manager

Do you have a real passion for making a difference to children and young people?

Would you like to be part of shaping an innovative keyworking support service for children and young people (CYP) in North East London?

We are looking for Band 6 Case managers to support the new Keyworking Service for children and young people (CYP) aged 0-25 years, who have learning disabilities and / or are autistic. The service will work with those who have the most complex needs and are either at risk of admission or at inpatient.

We are looking for passionate and motivated professionals with extensive experience working with children and young people’s services (0-25 years) who can become experts in the range of services across the North East London boroughs. They must be able to build strong partnerships with other NELFT services and NEL Partners and external stakeholders to ensure service delivery is of high quality whilst promoting NELFT values.

Candidates must have direct experience of working with families with children or adults who have complex needs with an ability to support families and young people to navigate through care systems and pathways. They must have an ability to empower parents/carers and individuals and to work in a co-productive style.

The post holder will be responsible for a caseload of children and young people aged 0-25 years old who have been referred to the Keyworking Service from Dynamic Support Registers across North East London. The post holder will provide care coordination and act as the key worker across health, social care, education and voluntary sectors to manage the care and support of children and young people to prevent admission to hospital, or reduce length of stay in hospital  if the young person is already an inpatient.

The post holder will ensure that there is a coordinated multi-agency plan in place to support patients on their caseloads. Patients are at the heart of the model, and in partnership with professionals, supported by dedicated case management. All involved, including the person and the carer, will design care plans together to keep the person well for as long as possible and achieve outcomes they identify.

The post holder will be responsible for ensuring that the service meets the agreed key performance indicators (KPIs) and is operating in line with the Care Quality Commission (CQC) guidance and that the service is effectively monitored and delivered in a cost-effective manner whilst ensuring that the care and support given is of the highest standard.

The post holder will be responsible for ensuring appropriate information is readily available to commissioner’s, senior manager, CQC and local authority as required and that this information is maintained and up to date.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles.  Please check your eligibility under the UKVI points based system

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.