Care Navigator

Job summary

Main duties of the job

As a Band 4 Care Navigator, you will:

Support service users as experts in their own care, promoting the principles of recovery, choice and personalisation, which value and empower them.

Work in collaboration with other parts of the pathway such as the wards & community teams to help identify timely packages of care, geared to the needs of the service user.

Work in a manner which is helpful to the service user and the referrer, based on principles of recovery, personalisation and choice.

Work with stakeholders and care teams to enable access to relevant interventions / support and self-management as part of the Care Navigator role.

Job responsibilities

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence