Care Coordinator

Job overview

Are you a self-motivated individual with a passion for making a difference in healthcare? We are looking for a dynamic Care Coordinator to join our team in providing exceptional care to patients. If you thrive in a fast-paced environment, enjoy teamwork, and are always up for new challenges and changes, this is the perfect role for you. You will enjoy this role if you are a self-starter, highly directed, and capable of multitasking. Whether working as part of a team or independently, you’ll be integral to the seamless delivery of care. As a Care Coordinator, you’ll work closely with multidisciplinary teams to ensure seamless care delivery, manage patient cases, and drive quality improvements. The role requires strong communication skills, attention to detail and the ability to adapt to new processes. Apply now if you're ready to be part of an evolving healthcare system and make an impact on patient care.

Main duties of the job

The Care Coordinator will work with the PCN team and member practices to coordinate and perform key activities to manage patient caseloads, provide access and navigation of care and support across health and care services, and improve outcomes for patients.

The post-holder will perform patient call/recall, appointment bookings and proactive reminder calls, construct and run SystmOne searches to identify patients for recall, ensuring invites are made in a timely and appropriate manner via text, telephone or letter and accurately coded within patient medical records. Other duties will include but are not limited to audits, data entry and reconciliation, data reporting and data cleansing.

Previous experience working within the NHS is desirable for this role. Opportunities for professional development are included within this role.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.