Car Park Manager

Job overview

An opportunity has arisen in the Security Team at CUH.

You will be responsible for overseeing the operational car parking services; under the direction of the Head of Trust Security, by ensuring continued high level service delivery to the CUH Trust, through the implementation of effective leadership, operational planning and process management.

You will be responsible for developing and implementing the Trust’s car parking policies and procedures and for auditing the application of these procedures.

You will liaise effectively with managers and services to make complex decisions that will impact on the parking across the Trust. This will involve complex and sometimes controversial conversations with supply partners, that require diplomacy and decisions to be made that may not be popular. Excellent negotiation skills will be required to reach an end result that is workable.

You will provide a central advisory and information service on all matters concerning car parking.  Based on current Approved Codes of Practice (ACOP’s), British and European standards, together with all other national initiatives and directives on parking.

Main duties of the job

Accountable for the car parking services and lead the development by maintaining and enhancing the standard of the whole operation in accordance with the service needs and contracts to ensure consistent service delivery.

Effectively utilise a number of IT applications developing specialist knowledge across the range of work procedures and practices, underpinned by theoretical knowledge and relevant practical experience being responsible for the operational management of the access control systems.

Collate data for financial analysis and recharging purposes across the Trust through identified parking systems and associated reporting matrix's.

Ensure that any risks related to area of responsibility are monitored and risk assessments updated, tracking all changes through the Trust risk register.

Report and liaise on a daily basis with the Head of Service to ensure effective communication of all matters pertaining to the operational delivery of a high level service.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This advert will close at midnight on 1 June 2026.

Interviews are due to be held on 8 June 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.