Capacity Administrator

Job overview

The capacity team are responsible for Patient Flow, placing the right patients in the right place at the right time and Supporting in actioning targets relating to the ED 4 hour wait to uphold patient quality.

The post holder will be responsible for providing efficient, effective and comprehensive clerical support to the Capacity Team to assist in facilitating patient flow.

To communicate effectively with all departments regarding updates on  specific patients, supporting patient flow.

To update and maintain relevant speadsheets, recording accurate information pertaining to referrals and breaches

The post holder will record accurate information in relation to actual and  potential bed availability and communicate this information to all key contacts internally and externally when appropriate.

Updating information systems for use by internal and external teams as  appropriate. PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS. *Previous Applicants need not apply*

Main duties of the job

To communicate effectively with all departments regarding updates on  specific patients, supporting patient flow.

To update and maintain relevant speadsheets, recording accurate information pertaining to referrals and breaches

The post holder will record accurate information in relation to actual and  potential bed availability and communicate this information to all key contacts internally and externally when appropriate.

Updating information systems for use by internal and external teams as  appropriate.

Detailed job description and main responsibilities

Maintain and update MDT databases to ensure the timely and accurate  completion of data on multiple systems relating to bed utilisation and other  required data reports for daily and weekly information and managerial  reports.

To escalate any delays/ concerns to relevant managers/ escalation leads.

To book Ambulances in keeping with DOH guidelines. To track and  monitor ambulances for discharges. Liaise and escalate to WMAS as  appropriate.

Liaise with alternative patient transport agencies as appropriate.

To support in the implementation of the trust escalation policy.

Communicate in a manner that placates potential complaints and  concerns

Liaise and communicate with CCG and Social Care Partners as  appropriate and necessary

Provide information to support in the completion of the weekly operational