CAMHS - NEST Team Administrator

Job overview

We have an exciting opportunity for a Team Administrator to join our new Neurodevelopmental Profiling Project (NEST) team.

You will work as part of our Administration Team to schedule appointments, manage telephone calls, minute meetings, create letters and maintain up to date records. this will all support the implementation of the profiling tool and change the way young people have access to services in the wider care network.

You will liaise with other members of the CAMHS Service to organise and deliver a safe and efficient office system to support sound patient care, consistent with good clinical governance guidelines, whilst helping the team to achieve targets and complete timely returns of information.

You will be the first point of call on the telephone, liaising with patients, staff, stakeholders, relatives and other services. This will be a fast paced and rewarding service to work within and you will help us ensure its effective and smooth running.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Main duties of the job

To liaise with young people and their families to support the clinical team to deliver person centred care.

To support clinicians with their work including typing clinical letters and organising appointments and minuting meetings.

To maintain records including computerised systems, databases and spreadsheets required by the Team e.g. referral information, waiting times, group therapy lists.

To organise and prioritise own routine and non-routine daily workload. To have input into developing, organising and implementing new office procedures and systems e.g. Developing/updating of spreadsheets, procedures for processing data and monitoring waiting times.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application.  However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience.  If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety.  If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]