Business Support Officer/System Support Technician

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.

An excellent opportunity has arisen for a Business Support Officer to join NHS Tayside’s Digital Admin Office.

As a Business Support Officer, you will be responsible for supporting the delivery of centralised functions across the Directorate, driving efficiency and cohesion across all the teams.

What we are looking for:

You should have knowledge admin processes, procurement processes, project management processes, excellent communication skills and have capabilities in the following areas:

• Delivering, improving, interrogating, and monitoring information
• Project Support duties including ability to record and monitor complex project information
• Working to deadlines
• Planning and organising meetings and minute taking
• Use of Microsoft Office Suite

What we will give you:

The post holders will have a degree of autonomy within their role, reporting to the Strategic Delivery Heads of Service

This is a permanent, full-time post (37 hrs per week) within the Digital Directorate, currently based at MacKenzie Building, Dundee.

We aim to provide an environment that encourages work/life balance and there is some flexibility in team remote working on a partial basis.

Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers in Scotland” 2009; and with the Code of Conduct for Healthcare Support Workers.

Informal enquiries please contact Tracey Wyness (tracey.wyness@nhs.scot)

Current NHS Tayside employees - written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
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If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside