Business Support Manager

Job overview

An exciting opportunity has arisen to work as an Area Business Manager across NWAS. The role will be an integral part of the Service Delivery Leadership team across Paramedic Emergency Service (PES) and Non Emergency  Patient Transport Services (PTS) across each of the Areas.

These are new roles that has been created within the service delivery Team which will contribute to the overall management of service development, transformation and business/ resource planning in keeping with the Trusts’ strategic objectives, annual and other plans.

Working in alignment with the Area based leadership team you will ensure performance management is firmly embedded into the Area’s culture. You will take a key role in the development and management of an Area’s business performance (activity and finance), intelligence, and service development.

The role will involve working autonomously, as part of the wider service delivery team and also working closely with a range of corporate teams.

There are three roles with one role reporting to each of our Area Directors, this will mean that successful candidates would work within an identified NWAS area (GM or CAM).

Previous applicants need not apply

Main duties of the job

The post holder will work to support the Area Director to ensure that their workstreams of activities are planned and managed effectively and take the lead in assisting in their successful delivery, working with key stakeholders internally and in the wider local NHS environment.

The post holder will be responsible for managing ongoing projects and deliverables, preparing status, assurance reports, and support the execution of the area plans.

The post holder will have line management responsibility for the area based rostering staff, and where necessary, area based administrations teams as agreed with the Area Director.

The post holder will need to have proven experience in business management, finance and understand NHS governance and project management.

To work with the Area leadership team to continuously review services improving performance, driving the delivery of change/ improvement programmes.

To develop shared objectives promoting a culture of collaborative working and empowering staff to achieve both performance and transformational change initiatives.

Able to work confidently and efficiently with minimum supervision.

Detailed job description and main responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Previous applicants need not apply