Business Support Manager

Job overview

The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team.

If you are highly organised, able to prioritise, have experience of working with data/projects, able to maintain a professional approach when working through operational challenges, we need you!

This position is full time, permanent, working on-site five days a week at New Horizon Slough.

Main duties of the job

• You’ll assist the Business and Performance Manager with the implementation of the service reviews and initiatives to support its quality and performance targets.

• You’ll provide supervision to more junior administrative, reception and secretarial staff on a day-to-day basis, assisting with recruitment, sickness, annual leave and the day-to-day allocation of tasks and supervision in order to  create a more responsive and flexible service.

• Effective communication and liaison within and across a range of different departments and partner agencies including the public and service users on a range of different matters.

• You’ll work independently; planning and prioritising your own workload and assist in planning the work of junior colleagues.

Detailed job description and main responsibilities

The “must haves” for this role:

• Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge
• Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
• Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
• Experience of managing data for performance and reporting purposes.
• Ability to produce professional documentation to a high standard (minutes, agendas)
• Ability and willingness to travel independently between locations when required.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Paula Brown on [email protected] or [email protected] who’ll be delighted to help.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.