Business Support Administrator

Job summary

Main duties of the job

Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care.

The post holder will provide comprehensive administrative support to the Crisis Resolution and Home Treatment Team. They will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. They will need to meet deadlines, collate data and maintain standards relating to administrative processes. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

Key Responsibilities include:

Work within an administration team supporting clinicians who provide community mental health services.

Comprehensive diary management, including Consultant and Doctor diaries.

Meetings administration; taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records.

Frequently inputting complex and sensitive data relating to people who use our services onto electronic patient records system.

Support the manager and team by ensuring that records are up to date on all staffing and patient systems as required and that items are dealt with quickly and efficiently on finance systems.

Job responsibilities

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.