Business Support Administrator

Job summary

Main duties of the job

As a Business Support Administrator, you will play a key role in the smooth running of our service. You will be the first point of telephone contact for clients and professionals, so a polite, confident, and professional telephone manner is essential.

You will be experienced in using Microsoft Office applications, including Outlook, Word, Teams, and Excel. Day to day, you will work from a shared email inbox, managing and prioritising tasks such as processing referrals, preparing letters, booking rooms, and uploading documents and information onto our patient record system.

The role also involves minuting professional meetings, both face to face and via MS Teams, ensuring accurate and timely records are produced. In addition, you will be required to cover the reception desk on occasion, providing a welcoming and professional service to visitors and staff.

This varied role requires excellent organisation, attention to detail, and the ability to work flexibly in a busy environment.

Job responsibilities

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.