Business Manager

Job overview

This post is to cover Maternity leave for 9 months starting in April 2025 - We are seeking a highly motivated and creative individual with excellent management and I.T. skills to join and lead the Lewisham Community Mental Health Team, Primary Care and Mental Health Team (PCMHT)  Neighbourhood 4 & Personality Disorder Service administrative team. You will oversee and support both the performance and business functions of the administrative team whilst being able to use your own initiative and skills to problem solve.

This is a fast-paced environment with competing demands and priorities. You will need to be proactive in providing support & guidance to the administrative team, whilst being able to operate independently & flexibly in a diverse & demanding environment.

We are committed to getting the best out of our staff and support staff in their career aspirations. We have access to a range of training offers to enhance and develop your skills linked to the individuals career personal development (CPD).

The successful candidate will provide support to the Lewisham CMHT, PCMHT  N4 & PD Service whilst having overall management responsibility for the administrative team. You will be expected to provide robust management of the administrative team whilst having oversight of the administrative systems in the service.

You will be expected to use your own initiative to problem solve whilst providing support to the Clinical Service Lead with management of the service.

Main duties of the job

The successful candidate will provide support to the Lewisham CMHT, PCMHT  N4 & PD Service whilst having overall management responsibility for the administrative team. You will be expected to provide robust management of the administrative team whilst having oversight of the administrative systems in the service.

You will be expected to use your own initiative to problem solve whilst providing support to the Clinical Service Lead with management of the service.

Working for our organisation

Lewisham CMHT, PCMHT  N4 & PD Service is a community based clinical service with its main office based team in the heart of Lewisham.  The Lewisham CMHT, PCMHT  N4 & PD Service Business Manager will provide overall management support to admin team members and will be a valued member of the team.

Detailed job description and main responsibilities

Job Purpose:

• To assist the Clinical Service Lead to develop and maintain the operational management of the Lewisham CMHT, PCMHT  N4 & PD Service. Ensuring that appropriate systems are in place for the smooth delivery of service across the team.
• To be a key resource to the Clinical Service Lead and other members of the multi-disciplinary team in delivery of key performance targets set by the Care Quality Commission (CQC).
• To provide Business Management support for Lewisham CMHT, PCMHT  N4 & PD Service whilst managing own workload and acting independently with the aim of maintaining an efficient standard of service with a high level of confidentiality, in accordance with the requirements of the Service.
• To effectively manage the Lewisham CMHT, PCMHT  N4 & PD Service administrative team.
• To ensure that confidentiality is maintained at all times.
• To act as Ambassador for the Trust at all times in liaison with internal and external departments and individuals.

Please refer to the attached job description for a detailed list of roles and responsibilities.