Business Change Facilitator

Job summary

Main duties of the job

Key Responsibilities

• This role is essential to supporting effective communication from the Change Management Team out to all users affected by the business changes, new processes, systems and technology. Assuring staff of the importance of the relevant clinical system and communicate the project aims from a change perspective to stakeholders.
• Use effective, developed communication skills to motivate Trust staff through the delivery of the project and gain co-operation around change and procedures. Skilful negotiation and persuasive talents are a requirement of this role to gain trust and engagement.
• Facilitate meetings and workshops to gather or disseminate information. This may involve change techniques such as process mapping and benefits identification.
• Communicate any risks/issues to the Change Manager/Project Team as appropriate.
• Attendance at appropriate meetings to deliver clear updates regards the project
• Providing and receiving complex and contentious information
• Support the Change Manager in the collation of data.
• Identify and support the management of anticipated resistance
• It will involve supporting in delivering the plan and delivery of complex work packages to support the necessary changes required in the organisation.
• It will also be necessary to organise a range of tasks and work packages and meetings to resolve risks and issues which may lead to the adjustment of plans.

Job responsibilities

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The vision for our single corporate services is to:

• Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
• Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
• Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
• Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
• Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
• Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
• Build resilience for individuals and our teams.