Business Analyst – Digital Change and Optimisation

Job overview

Closing Date:  20.11.25

Shortlisting to take place after closing date:  commencing 21.11.25

Interview expected to take place in the week following shortlisting:  commencing 01.11.25

At Bradford Teaching Hospitals we continue to put digital technology at the heart of our operational delivery and our service transformation ambition.

We are delighted to be recruiting to the role of Business Analyst – Digital Change and Optimisation.

The role will help to define how digital systems and processes will impact a department, engaging with operational colleagues to elicit requirements and onboard new ways of working.  Working with operational colleagues, the postholder will help design new processes and should be able to communicate any new or changed processes to colleagues at all levels across the Trust. The postholder will help to achieve and monitor the project outcomes and benefits.

Main duties of the job

As part of the EPR Optimisation Team, the postholder will work closely with clinical and operational colleagues to understand current working practices within the clinical areas, understand current EPR use and identify opportunities to optimise and improve workflows.

The postholder will take a person-focussed approach to conduct mapping, analysis, reporting, requirements defining, design and enhancements to support innovation projects for the organisation.

Detailed job description and main responsibilities

The postholder will be required to:

• Engage with clinicians, secretaries, managers, and other internal and external stakeholders to understand user needs across multiple existing systems.
• Apply design expertise to analyse current business practices to enable full documentation and provide the recommended solutions
• Deliver a single and consistent project approach and ensure all stakeholders are aware of project objectives and benefits.
• Work alongside and seek information or advice from a range of experts in clinical areas, Informatics and external companies.
• Build and maintain effective working relationships with all stakeholders.
• Persuade and encourage stakeholders to buy-in to change.
• Provide change management guidance and support to operational colleagues.
• Follow best practice project methodology to ensure delivery within the constraints of budget resources and project lead times.
• Plan and hold workshops or other interactive events involving staff groups to engage and communicate with the relevant staff.
• Create relevant system process documentation e.g. process mapping software and lead process mapping exercises to identify current and future processes.
• Identify gaps in the current processes and analyse findings to understand where improvements could be made to improve the workflow.
• Engage and collaborate with colleagues to redesign processes to ensure these are as streamlined and effective as possible.
• Escalate emerging concerns, risks and issues to ensure these are managed in line with the project governance and concerns can be addressed quickly.
• Create and update implementation plans routinely, including adequate testing of processes and user-support arrangements.

Please see attached job description for more details about the role.