Business Administration Manager - Workforce Education & Development

Job overview

Are you an organised, proactive leader who thrives in a dynamic environment? An exciting opportunity has arisen to join our Workforce, Education & Development team as a Business Administration Manager.

In this key role, you’ll:

• Lead and support the daily business operations of our Workforce Education & Development function.
• Provide dedicated business and project support to senior colleagues, driving forward our People Development Plan and education programmes.
• Inspire and guide our business administration team through effective line management, mentorship, and coaching.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Base: Matrix House, Swansea | Hybrid working available

Main duties of the job

• The post holder will be responsible for the daily business support of the Workforce Education & Development Team, applying their skills and knowledge of business management and the organisation to their role and providing support for financial, human resource and communication of key information across the team and to key stakeholders across directorates. They will be responsible for developing and maintaining Trust training record management systems and administration processes and operations. The post holder will be required to manage and oversee the secretarial and administrative support to the Education & Development senior team, Learning & Development Managers and other staff within the team, in particular operating efficiently and effectively and smoothly co-ordinating their day-to-day business arrangements. Where the Education & Development team has Association of Ambulance Service Chief Executives (AACE) involvement, provide secretarial and administrative support for the benefit of the sector. The post holder will provide liiness Administration Managerne management, mentorship, coaching and co-ordinate activities for administrative staff within the team and support staff ensuring they are providing strategic oversight to their work.

Detailed job description and main responsibilities

The post holder will also be the first point of contact for a wide range of enquiries relating to the Workforce Education and Development function and will be expected to establish excellent working relations with key internal and external contacts.

The post holder will undertake delegated duties on behalf of the Education & Development senior team and will provide continuing leadership for the Business and Administration hub under the guidance of and in conjunction with the senior team. The Business Administration Manager will also provide dedicated business and project support to the ongoing development, delivery and review of key work programmes within the People Development Plan, educational programmes, Strategic Workforce Plan and urgent action plans.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.