Breast Screening Clerical Officer

Job overview

The East Sussex and Brighton and Hove Breast Screening Unit based across Preston Park in Brighton is looking for a new dynamic team member to join our friendly and hardworking team.

If you are an organised and hard working person with good communication and interpersonal skills who can interact with patients and colleagues at all levels with tact and diplomacy, then we would love to hear from you.

This is an exciting opportunity to work with a team that has many responsibilities. You will need to have the ability to work unsupervised and within a team. You may be required to train other colleagues on different tasks or train new members of staff.

Main duties of the job

Working as part of an Administrative Team to complete the following duties:

Inviting the eligible population for Breast Screening and a smaller cohort for Very High Risk Screening, in a timely manage and managing the results process, either generating routine results or recalling for further assessment.

Responding to client enquiries and change of appointments  via telephone and email.

Maintaining the screening databases and ensuring failsafe reports and checks are performed.

Taking part in audits and compliance checks to meet Screening Quality Assurance standards.

Detailed job description and main responsibilities

To provide the best quality care and information to enable Clients to use the Breast Screening Service with confidence and make informed choices relating to their health.

To operate and maintain the National Breast Screening System (NBSS), Breast Screening Select (BSS) and help to facilitate the efficient function of the call/recall programme for Brighton & Hove and East Sussex, including the Very High Risk Breast Screening Programme.

To perform a variety of client related clerical duties in the Breast Screening Unit including answering the telephone and booking appointments.

To communicate and work effectively with a wide variety of clients and members of the Multidisciplinary Team.