Bowel Screening Lead Administrator

Job overview

To support the work of the Coventry & Warwickshire Bowel Cancer Screening Programme (C&W BCSP) by ensuring accurate, efficient, and timely execution of essential administration tasks and activities that supports the entire bowel screening pathway, across all four sites, under the direction of the Screening Co-ordinator.

Acts as deputy for the Band 6 Screening Co-ordinator (Deputy Programme Manager).

Provides essential cover for Band 4 Screening Pathway Navigator with inequalities work related to meeting relevant KPI’s.

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

• To lead the administration team on all daily administrative functions related to the C&W BCSP including a close collaboration with the Midlands and North West Regional HUB and other teams as required.
• To line manage the Bands 2 and 3 administration team providing the necessary staff support and leadership, including addressing staffing issues and concerns, managing underperformance, completing PDR’s and developing personal development plans alongside regular 1:1 meetings with  staff.
• To deputise for the Band 6 Screening Co-ordinator during times of absence and increased workload. ensuring they maintain a thorough understanding of the Screening Co-ordinators core responsibilities.
• To support/undertake required inequalities work, alongside the Screening Pathway Navigator and Clinical Team to promote screening and meet relevant KPI’s.
• Provide essential cover for the Band 4 Screening Pathway Navigator during times of absence and increased workload, ensuring they maintain a thorough understanding of the Navigators core responsibilities around pathway tracking, clock starts/stops and the Faster Diagnosis Standard.
• To support the Screening Coordinator with administration staff training.
• To work with the Screening Coordinator and Programme Manager to ensure consistent, high levels of service delivery are met by the C&W BCSP
• To deliver administration support services that is in line with the Trust and NHS Bowel Cancer Screening Programme guidelines and targets

Detailed job description and main responsibilities

• To provide patients with advice regarding the administrative processes of the Bowel Screening Programme as and when required.
• Assist the Screening Co-ordinator and/or Programme Manager to try and increase screening uptake within the programme.
• Assist in quality management of the administration processes across the four regional sites where the C&W BCSP operates, to ensure the best possible service to patients.
• To work flexibly within the department to ensure continuity of a high-quality service in relation to patient communications and queries.

For further details of the role please see the attached job description.