Bowel Cancer Screening/AAA Screening Administrator

Job overview

The Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programme currently invites men and women aged 50-74 to complete an at home test kit (Faecal Immunochemical Test – FIT) which if positive offers them the opportunity to attend for a screening colonoscopy. The Screening centre covers a large geographical area which includes community clinics and two NHS Trusts which are Calderdale and Huddersfield Foundation Trust and the Mid-Yorkshire Hospitals Trust.

The West Yorkshire AAA (Abdominal Aortic Aneurysm) Screening programme currently invites men aged 65+ years to participate in a screening programme to detect AAA. Patients have an ultrasound scan in community clinics.The programme covers a large geographical area which includes community clinics across Calderdale, Huddersfield, Bradford and Craven and two NHS Trusts.

You will need to show previous experience of working in an effective and efficient administrative and clerical role, have experience of booking systems, demonstrate the ability to devise new systems, and have a very positive attitude to work in what can be a challenging environment. You will support the Bowel Cancer Screening Specialist Screening Practitioners and the AAA Screening Technicians in delivering a seamless service. Screening Saves lives and you could be a part of these Gold standard life saving services.

Previous applicants need to apply please.

Main duties of the job

To provide office based administrative support to the Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programmes as well as administrative cover and support to the West Yorkshire AAA Screening Programme. You will be trained in both screening systems and all administration aspects of both programmes. Will demonstrate the ability to prioritise and organise and be able to use initiative to develop office support systems as required. Will organise their own workload to meet Trust and local programme requirements, adjusting priorities as necessary in negotiation with the department and managers. Will need to be flexible and you will be required to work in both programmes on a daily/weekly basis. To prepare clinics/lists for participants of the screening programmes and ensure accuracy of all letters to patients/GPs. You will be the first point of contact for our patients and so you will need to be courteous, tactful  and professional.

Previous applicants need not apply

Detailed job description and main responsibilities

• To provide administrative support to the Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programmes as well as administrative cover and support to the West Yorkshire AAA Screening Programme. To be responsible for the management of the AAA Screening location rota ensuring that all eligible members of the population are invited to the most suitable clinic location closest to their home. To have responsibility for the administration and be the first point of contact between the screening population and the screening offices. The work involves administering and processing patient invitations and appointments, recording information and updating manual and computerised data systems relating to results and patient outcome. Will re-arrange appointments for patients where these were cancelled or postponed either by the programme or the patient. To respond to callers or visitors promptly and courteously. Identify their needs, providing information or referring them as appropriate Provide patients and carers with general non-clinical advice and information about the screening service. To monitor the waiting times targets on the BCSP/AAA systems and raise issues immediately with the managers to enable action to be taken if required. To attend regular team Bowel Cancer Screening meetings.  To have attention to detail and the ability to multi-task