Bowel Cancer Screening - Southern Hub B3

Job overview

The Royal Surrey County Hospital is seeking to appoint an enthusiastic Screening Officer to join a dynamic and friendly team dedicated to the provision of a high quality screening service for the NHS Bowel Cancer Screening Hub located on the Surrey Research Park, Guildford. The NHS Bowel Cancer Screening Programme provides Bowel Cancer Screening in England, and the Southern Hub serves a population of 15.7 million in the South of England performing around 1.7 million tests per year.

The Hub invites all 54-74 years olds within its population to be screened using the faecal occult blood test and we are currently extending the age range down to 50 years old. It provides a freephone helpline service, a modern laboratory and liaises with 18 screening centre in their provision of colonoscopy investigation for all participants with positive screening results.

The successful candidate will be a part of the screening officer team at the Hub providing day to day support to our busy helpline and laboratory and undertaking various administrative and clerical duties to ensure we are providing a high quality service for our users.

Please note this role does not meet the new UKVI requirements for sponsorship

Main duties of the job

The post holder will work in both the Hub laboratory and Helpline/Administrative areas. The proportion of time spent in each area will depend on the needs of the service. As the programme develops there will be opportunities for staff to develop their skills in specific areas.

Be competent in the use of Bowel Cancer Screening Software (BCSS), identify population cohorts for screening and arrange for the circulation of letters, leaflets and test kits, make a computerised record of test results, and extract from the system data required for quality monitoring and reporting.

Receive and respond to telephone calls from participants, relatives, members of the public and other professional’s organisations using prepared guidelines in an efficient, helpful, tactful and compassionate manner.

Undertake specimen reception and recording in accordance with an approved procedure

As a competent member of the team, be on hand to guide, train and supervise the work of new and junior team members.

Detailed job description and main responsibilities

Please refer to the full Job Description

Laboratory Activities

• 1.    Undertake specimen reception and recording in accordance with an approved procedure. 2.    Undertake, and where directed supervise others in, quality assurance procedures including internal QC and external QA measurements. 3.    Be responsible for tidiness and cleanliness of the laboratory. 4.    Use and maintain all laboratory equipment according to Hub Standard Operating Procedures (SOPs). 5.    Use maintenance and fault reporting of the equipment within the department in compliance with Hub policies and SOPs. 6.    Support the Laboratory & Quality Lead and Team Leaders with the organisation of the department ensuring an efficient and effective service. 7.    To assist the Laboratory & Quality Lead and Team Leaders in the provision of progress and performance reports as required. 8.    Maintain within the department appropriate stock levels including reagents and stationary. 9.    Ensure safe disposal of specimens and waste in compliance with Hub SOPs. 10.  Ensure work is carried out efficiently and accurately in accordance with SOPs. 11.  Be aware of and comply at all times with the Trust, BSPS, and Hub Health and Safety regulations and safe laboratory procedures.

Administrative and Helpline Activities

• 12.  Identify population cohorts for screening and arrange for the circulation of letters, leaflets and test kits. 13.  Answer phone calls from members of the public who have been invited to take part in screening, always maintaining a polite and professional manner in responding to any queries. 14.  To make appointments for patients calling the helpline to attend their local screening centre. 15.  To liaise with colleagues and other health professionals in Hubs, Screening Centres, and GPs by telephone and in person as required. 16.  To be aware of and work to achieve the national and local standards and guidelines for patient care. 17.  Collate audit data for the review of national targets. 18.  Assist Hub Manager or Director with the preparation of statistical data and any other information requirements using simple statistic software, spreadsheets and presentation software. 19.  Ensure adequate stocks of office stationary and associated items. 20.  Ensure office equipment is well maintained. 21.  Undertake a variety of administrative duties including but not limited to: 1.    Returned mail 2.    Ad-hoc letters received within the Hub

The Hub has free parking on site and is based on the Surrey Research Park in Guildford surrounded by green spaces. The Hub building is light, spacious and close to the local amenities of the Royal Surrey Hospital.

We are looking for an enthusiastic team player who is looking for a new challenge.

Should you wish to discuss the role in more detail please contact Tina Cook either via email on [email protected] or via phone on 01483 409 853. Applicants are advised to visit the hub prior to applying to gain a better understanding of the role and service.