Bank Team Secretary - Horsham CAMHS

Job overview

Would you like to make a difference and use your administration and secretarial skills to support the provision of mental health services in the community?

We are looking for a friendly, enthusiastic and self-motivated individual to join our administration team, based at New Park House .

You will work as part of a multidisciplinary team, ensuring an efficient and confidential service. The roles provide plenty of variety in a fast-paced environment, where your prioritising skills will be highly valued.

Evidence of a good general education is required, together with excellent organisational and IT skills. Flexibility, the ability to work on your own initiative and effective communication skills are all essential for these rewarding roles.

Main duties of the job

To provide a comprehensive range of secretarial and administrative services to the team.  To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies and professionals.  To consistently deliver a client focused service, which promotes good customer service and effective working relationships.

Detailed job description and main responsibilities

• The roles support Consultant Psychiatrists and clinical staff with administrative and secretarial duties, including: Typing and sending clinic letters Booking appointments and diary management Telephone calls to and from service users, carers, staff
• Typing and sending clinic letters
• Booking appointments and diary management
• Telephone calls to and from service users, carers, staff

You will require:

• GCSE standard or equivalent in Maths and English
• Fast and accurate typing skills
• Previous secretarial/administration experience
• Knowledge of software programmes/IT systems, ideally Microsoft Office including Word and Outlook
• The ability to remain calm under pressure

Please refer to the job description and person specification for full details.