BANK Security Officer

Job overview

The postholder will

• Carry out patrols and provide escorts as requested.
• Attend and assist with Security incidents, responding to all security incidents within an agreed time frame, including the use of reasonable minimum force and duration, as necessary in line with Trust policy and legislation.
• Work in clinical areas with patients who demonstrate abusive and aggressive actions towards staff and other patients.
• Ensure effective traffic management and flow around the Trust sites
• General portering duties when requested including escorting patients between departments e.g., Emergency department to wards etc.

Main duties of the job

• To undertake security duties as required
• To respond to fire calls when bleeped and undertake role as required
• To ensure all fire doors and exit points are free of vehicle obstruction
• Provide an immediate response for requests of assistance of violent and aggressive situations from patients and visitors, disorderly behaviour and general security issues ensuring that personal safety and the safety of staff, patients and visitors is maintained.
• Provide prompt assistance for Medical and/or Nursing Staff with violent or abusive patients, giving necessary restraint control, to ensure safety to all.  This will include assessing the situation and taking appropriate actions to aid resolution taking all relevant factors into consideration in line with Trust policies, protocols, standard operating procedures and training.

Detailed job description and main responsibilities

• To deal with public and staff in a professional manner
• To be flexible in working hours
• To undertake daily site walkabouts and report any equipment failures to the Estates helpdesk
• To maintain a high personal appearance
• To participate in all mandatory training and training appropriate to the job
• To communicate with all levels of staff, visitors and patients