Bank Retail Catering Assistant - Band 2

Job overview

The catering department is offering opportunities for those with catering experience to work as and when required in the kitchen and restaurant and also as part of the Retail Catering Team.

You must have excellent customer skills, work well as a part of a team and have a flexible and adaptable approach.

We provide our patients, staff and visitors with a place to relax and an opportunity to take a break.  Our coffee shops provide Lavazza Barista Coffee's, as well as other hot drinks. Plus a wide range of sandwiches, cakes and pastries. as per many high street coffee shops.  Our Lansdown restaurant serves three meals each day, together with hot drinks, sandwiches and snacks.

Our Retail Team are focused on providing great customer service and we are always looking to improve our offering, giving team members the ability to suggest developments to enable us to serve our patients, staff and customers even better. The successful candidates will be very much involved in building on the services provided and leading the team in this goal.

As part of the Retail Team, you will also be serving customers with food and drinks, taking customer payments, setting up or clearing down serving areas, clearing customer tables, and helping to maintain a clean, hygienic environment.

Main duties of the job

Working as part of the kitchen, restaurant and Retail Catering Team providing great customer service in the retail catering outlet – Lansdown Restaurant, Atrium & Oasis Coffee Shops.

Preparing the outlets for service, serving food and beverages to customers, taking customer payments and helping to maintain a clean, hygienic environment.

To ensure the safety of the food serviced, competing food safety checks and completing documentation for due diligence and assurance.

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.