Bank - Porter RLH

Job overview

The role of a Porter is instrumental to the smooth running of the Hospital, you will  move patients, deliver patient meals and manage safe movement of other medical  equipment. Porters should have the ability to work quickly and calmly in  emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

Main duties of the job

• You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.   You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential. In this role you will be required to provide a customer focused Porter service.  Successful applicants must have:  Good verbal and written communication skills. Good Customer Service Skills. Understanding for health and safety issues. Ability to work within a team and on your own. Ability to use tact and diplomacy in all situations. Able to react flexibly in changing circumstances. Basic computer skills.
• Good verbal and written communication skills. Good Customer Service Skills. Understanding for health and safety issues. Ability to work within a team and on your own. Ability to use tact and diplomacy in all situations. Able to react flexibly in changing circumstances. Basic computer skills.
• Good verbal and written communication skills.
• Good Customer Service Skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills.

Detailed job description and main responsibilities

• Transport of patients to wards and departments including emergency bed and stretcher patients.
• Take specimens to laboratories.
• Take medical gases to and from wards to change flo meters.
• Collect soiled linen and rubbish from wards and departments.
• Collect clinical waste from wards and departments.
• Deliver meal trolleys to and from wards.
• Removal of bodies from wards and departments, putting bodies of view for relatives and assisting shift manager on BDI’s and DOA’s.
• Delivery of equipment to wards and departments.
• Attending fire response at the request of line manager.
• Delivery of drugs from wards and departments including controlled drugs.
• Post-room duties.
• Any other designated duties as and when required by the portering management.