Bank Administrator

Job overview

Please note role is flexible working

To provide general administrative support to the services based across all healthcare departments – primary care, mental health and support services.  The admin function is wide ranging.  Each team member will focus on particular aspects of the function, with the expectation that each team member also provides cover across core elements of the team’s work as required

Main duties of the job

• ¨     To provide general administrative support where needed across healthcare, including Primary Care, Mental Health, Staffing and Quality and Performance. ¨     Responsible for the distribution of post received, ensuring that all correspondence is distributed appropriately and accurately. ¨     Support the timely processing and response to routine correspondence, including complaints and concerns, in line with local and Trust guidelines. ¨     Deal with telephone enquiries from, acting as first point of contact for the prison and external agencies, and respond accordingly. ¨     Ensure information received from other agencies is processed in a timely and confidential manner. ¨     To provide secretarial support using a variety of software packages (primarily MSWord, MS Excel, C-NOMIS and SystmOne) to the multi-disciplinary team. ¨     Produce the daily patient movement list (PMMS). ¨     Respond to requests for Medical Records within set timescales and in line with local processes. ¨     Scanning and filing to patient records as required. ¨     To assist in the implementation of management information systems in use with inputting and extracting data. ¨     Support and allocate internal/external appointments as required. ¨     Provide admin for visiting services including appointment ledgers and appointment letters ¨     Provide admin support for issues relating to IT, estates and equipment

Detailed job description and main responsibilities

• ¨     Support Smart card administration ¨     Order supplies as required for clinical and stationery requirements. ¨     Liaise with internal and external agencies e.g. the IT and Facilities departments, as required to ensure routine maintenance of equipment and treatment areas is kept up to date ¨     To provide statistical information as required

Support data collection exercises associated with core healthcare functions as required