Band 7 Clinical Systems Manager

Job overview

The post holder will be responsible for a discreet number of clinical systems covering services from across the Trust. They will manage daily support and supplier relationships and project manage upgrades or major functional changes ensuring services are always maintained.

The Clinical Systems Support Officer will be based at the Royal Free Hospital, Hampstead, however the post holder will be required to work across all Royal Free London sites as required. At least two days of onsite working will be expected for this role.

The role will involve a mix of independent working and supporting IT to deliver a smooth and robust service.

The Clinical Systems Support Officer will liaise with Operations Managers, clinical leads, external providers, internal staff, and clinicians throughout the Trust.

Main duties of the job

• To be responsible for the management of security and access control (RBAC), ensuring rights are routinely reviewed and applied to users where appropriate and in line with IG directives.Liaise with General Managers to discuss and agree improvements to workflows and processes and the implications of any changes to the wider Trust. ·         Attend meetings with stakeholders/suppliers both internal and external (as required) To provide highly complex clinical application support to service users using most appropriate method of communication ie Teams, F2F or telephone.To be responsible for the management of security and access control (RBAC), ensuring rights are routinely reviewed and applied to users where appropriate and in line with IG directives.Liaise with General Managers to discuss and agree improvements to workflows and processes and the implications of any changes to the wider Trust.Regular liaison with other internal relevant Managers in areas such as Informatics, Coding, DQ, RTT, ensuring Patient Systems is represented in wider strategic decision making.To provide up to date and accurate reporting from departmental IT systems (as required/requested) ·         Attend meetings with stakeholders/suppliers both internal and external (as required)

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.