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Are you ready for a unique and challenging opportunity in Acute Mental Health Services?
The Mental Health Single Point of Access (MH SPA) is seeking Band 6 Crisis Care Practitioners to join our dynamic team in Ealing. This role offers a blend of telephone and face-to-face patient interaction across the MH SPA and NHS111, set in a fast-paced crisis care environment.
As part of the MH SPA, you'll be pioneering service delivery innovations and providing crucial support to a large community.
Our team is diverse, motivated, and deeply committed to making a tangible difference in mental health care. Here, you’ll gain frontline experience in community mental health, enhancing your skills to meet a wide range of clinical needs.
We value our staff's expertise and are dedicated to their professional growth
As a Crisis Care Practitioner, your primary responsibility will be to assist individuals concerned about mental health, whether their own or others', particularly in high-risk situations.
You’ll assess those in mental health crisis, assess risk and develop action plans. Collaborating closely with Mental Health Advisors and Telecoaches, you'll ensure cohesive responses and maintain detailed case records.
Your role includes responding to calls for mental health support or information, rapidly assessing urgent needs, and conducting in-depth face-to-face assessments for at-risk individuals. This will involve liaising with various groups, including police, ambulance services, and mental health providers, to ensure well coordinated care.
Additionally, you’ll contribute to refining crisis care services and developing effective care pathways. You'll also offer guidance and mentorship to junior staff and manage referrals efficiently to prevent unnecessary hospital admissions.
This position operates on a 24 hour rota system to provide continuous support, demanding high motivation, adaptability, and effective communication across a multi-professional team
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.