Band 4 Recovery Worker - Devizes

Job overview

A great opportunity has arisen for a Band 4 Key Worker to join the North and East Wiltshire Community Mental Health Team. This is a full time position working Monday to Friday 9-5pm.

You would be joining a friendly, sociable, cohesive, and pro-active team and you would be well supported by those you work with.

Main duties of the job

The role is focussed on supporting people with severe and enduring mental health needs, and their carers, friends, relatives and their supporters in the community, enabling them to receive treatment in line with personal recovery goals, and facilitating engagement with mainstream services.

The post holder will contribute to the ongoing assessment, planning delivery and review of activities and interventions against identified health, social care and well being needs, acting as key worker for an allocated group of service users. The role will also require undertaking and delivering defined activities and interventions for a wider group of identified service users, in accordance with the agreed personal recovery plan. This maybe either on a one to one basis, or as part of a group activity.

Detailed job description and main responsibilities

1. To undertake the role of key worker for an allocated caseload of service users organising and participating in the ongoing assessment, planning, delivering and review of treatment to meet mental health needs. This will include:

• Organising and participating in defined assessment methods/activities.
• Arranging reviews in line with trust policy.
• Developing and reviewing appropriate care plans identifying and organising other resources as appropriate.
• Completing relevant paper and electronic documentation in line with the role.

2. Planning and undertaking defined interventions and treatments to enable the individual to meet mental health goals and to increase confidence and independence in line with agreed personal recovery plans. This might include:

• Using the recovery Star as a framework for planning care.
• Preparing for and delivering defined self-help groups.
• Therapeutic activities to improve and individuals coping skills e.g. anger, anxiety, stress management, assertiveness or relaxation.
• Therapeutic activities to improve an individuals physical health such as exercise programmes, diet or nutritional planning.

4. Effectively build hope inspiring relationships which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal wellbeing plans.

5. Communicate effectively with a wide range of people in order to build and sustain effective, and positive relationships with individuals, and carers, team members and other agencies. This may include accessing translation and interpreting services.

7. To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their personal recovery plan and relapse prevention strategies.

8. To undertake specific activities and interventions in the support of carers including engagement and involvement, assessment and provision of support or services.

9. Organise and participate in the development of risk assessments and crisis management plans, rapid access plans, within the appropriate framework, ensuring that when trigger points are reached these are reported appropriately to a registered practitioner, and that immediate or direct action is taken in line with these, or in the event of a crisis.

10. Respond to the needs of individual with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.

11. Promote the rights of individual by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.

12. Work collaboratively and sensitively with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal wellbeing plan, by actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal.

13. Promoting independence and increasing confidence by providing appropriate self-help materials, information about available resources/services, facilitating identified group work and educational workshops.

14. To be responsible for maintaining own caseload on a day to day basis, ensuring that time is prioritised effectively.

15. Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by recognising and reporting any signs that may indicate an individual is at risk of neglecting or harming themselves, or at risk from others, and by participating in processes with other agencies to keep the individual safe.

16. Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, taking responsibility for accessing identified learning and training opportunities.

17. Monitor and maintain health, safety and security of self and others, taking appropriate action where required.

18. Maintain accurate, confidential records of patient activity, writing reports and letters, utilising electronic record and other systems available within the organisation.

19. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.

20. To participate in local arrangements in order to ensure consistent care to service users across the local geography.