Band 3 Support Secretary

Job overview

Medical Support Secretary - Respiratory Rapid Access

To provide a quality administrative/ secretarial support service to the Respiratory Rapid Access team.

To undertake accurate audio/ copy typing of medical correspondence for the Consultants and nursing team. This will include highly sensitive and complex medical terminology with a need for confidentiality.  To work collaboratively and support other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will  carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.

To support with partial bookings, PIFU, waiting list and RTT management. To be trained/supported with these tasks to work towards meeting training metrics to develop the role and look towards moving to a Band 4 role.

It is essential that the post holder maintains confidentiality at all times.

Main duties of the job

To type clinical correspondence for consultants and their teams, ensuring accuracy and timely management of letters.

To support medical secretaries with partial bookings, appointment bookings, clinic cancellations,  covering all aspects of a Band 4 role for holiday/ sick purposes.

Assist in the rearrangement of clinical activity (outpatient clinics) when the consultant or other member of his/her team arranges leave, by liaising with appropriate members of staff with the Trust.

Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake