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Band 3 Patient Pathway Coordinator

Kingston Hospital NHS Foundation Trust

Location
Salary
£29,651 - £31,312 per annum inclusive HCAS (Outer)
Profession
Administrative and IT
Grade
Band 3
Deadline
30 Mar 2026
Contract Type
Permanent
Posted Date
17 Mar 2026

Job overview

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

Main duties of the job

  • Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and speciality SOP.
  • Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the Admin Manager/Team Leader
  • Ensure that any diagnostics and investigations that are required as part of the patient pathway have been requested, including those carried out at other Trusts.
  • Assist in the co-ordination of appointments and procedures at other hospitals and organisations, where required

Detailed job description and main responsibilities

***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***

Please ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.