Band 3 Patient Pathway Co-ordinator

Job overview

This position is ideal for a motivated, career minded individual who is focused on delivering an excellent service for patients and staff.

An exciting opportunity has arisen for a Band 3  Assistant  Patient Pathway Coordinator  to join a busy Orthopaedic Admin department. If you like working in a varied role in a busy office environment, have excellent inter-personal and communication skills and enjoy working as part of a strong team that is committed to providing the highest quality care we look forward to receiving your application.

Applicants must be a team player, have excellent organisational skills and be able to work well under pressure and to tight deadlines. Accuracy and prioritisation skills are also required.

The successful candidate will work closely with the the Patient Pathway  coordinators as well as the admin managers.  , supporting the administration services. The ability to deal with multiple issues and operational matters is essential .

Main duties of the job

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support to the Patient Pathway Co-ordinator (PPC) in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.

Detailed job description and main responsibilities

***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***