Band 3 Admin and Clerical Officer

Job overview

Admin and Clerical Officer is the main point of contact for our psychology patients within the Pain Management Service and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers.

On site commitment only.

Base site Edgware Community Hospital.

Main duties of the job

The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

Detailed job description and main responsibilities

Please see the attached Job description and person specification for more information on working at The Royal Free London.