NHS Logo

Band 2 Hotel Services Assistant - Devizes

Avon and Wiltshire Mental Health Trust Partnership NHS Trust
Medical Protection Advertisement

Location
Salary
£24,465 per annum, pro rata
Profession
Estates and facilities
Grade
Band 2
Deadline
21 Dec 2025
Contract Type
Permanent
Posted Date
05 Dec 2025

Job overview

Weekend  Hotel Services Assistant.

Saturday and Sunday  (15 hours per week).

The successful post holder(s) will provide a cleaning and catering service to our Service Users, Staff and Visitors across our Wards and Departments.

You will be working as part of an established Team who provide a full Hotel Services function across the Hospital.

Main duties of the job

Cleaning - Cleaning all areas of the Hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward.

Catering -  The preparation and service of lunch and evening meals items, the handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the Ward kitchen and dining room.

Other duties - Handling and disposal of waste, periodic cleaning, such as carpet shampooing and curtain changing.

Please see attached Job Description file for a full list of duties and responsibilities.

Detailed job description and main responsibilities

HOUSEKEEPING

Cleaning in all areas to the agreed NHS specification (including but not  limited to National Standards of Cleanliness, CQC outcomes and PLACE, and in line with local schedules.

Completion of cleaning records.

Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. on-going issues around access.

Adhering to all aspects of Infection Control to ensure the potential for spread of infection is minimised.

Working in accordance with the National Colour Coding guidance.

Carrying out termination cleans in line with Trust policy.

Carrying out isolation cleaning in line with Trust policy.

Completing and documenting a scheduled deep cleaning programme for the specified area.

Collection and storage of waste from locations according to the Hospital waste disposal policy.

Complete other cleaning duties as required. This will include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal  glass and wall washing.

Report all sightings of pests to the Hotel Services Office.

Change soiled screen, cubicle and window curtains as required under the direction of the Hotel Services Supervisor.

Receive and store clean laundry/linen. Remove full soiled linen bags to the collection point. Replace linen bags as required.

Operation of a range of cleaning equipment including floor cleaning   equipment, steam cleaners etc ensuring their safe and effective use.

Assessing condition of equipment and reporting defects.

CATERING

Receipt of chilled meals and stores, checking for quantity, quality.

To ensure the correct storage and rotation of chilled meals and stores.

Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.

Monitoring, recording of food temperatures, as required.

Washing by machine all crockery, cutlery and utensils.

GENERAL

Ensuring the security of all stock, monitoring stock levels and reordering on a top up basis.

Reporting maintenance faults to the Hotel Services Office in accordance with local procedure.

Undertaking flushing of water outlets in accordance with the agreed   schedule. Completion of flushing records.

Assisting with the refitting of anti ligature dispenser holders as appropriate.

Maintain high standards of personal hygiene.

Ensure all information appertaining to Patients and staff is kept confidential.

Any other duties within the hotel services functions as may reasonably  be requested and as appropriate to band.

Please see attached Job Description file for a full list of duties and responsibilities.