Band 2 Health Care Support Worker - Rolling vacancy

Job overview

Do you have a passion for care?

Would you like to be part of our multi-award-winning Trust,  which is one of the best performing hospitals in the region?

An exciting opportunity has arisen for us to recruit caring, dedicated people who share our WWL’s values

into a variety of

Band 2 Health Care Support Worker Roles

We know that work life balance is important and so are pleased to support a number of contracts including but not inclusive of: Permanent, Fixed Term Full/Part Time and a number of flexible working arrangements.

These roles may be ward/clinic/outpatient based.

Roles are available across all of our Wrightington, Wigan and Leigh sites.

Apply now — applications reviewed continuously and interviews held on a rolling basis.

There are no formal entry requirements to become a Band 2 Health Care Support Worker, although good literacy and numeracy are expected. Some roles may require GCSEs (or equivalent) in English and maths. Academic qualifications are helpful but not essential — we value practical skills, attitude and a genuine commitment to patient care.

You’ll also need to be caring, kind and willing to really get stuck into the role – it’s a hands-on environment where teamwork, communication and organisational skills are vital.

For some roles, some experience of healthcare or care work may be beneficial – this could be from paid or voluntary work, or through experience you bring in from personal caring experience or a genuine interest in caring for others.

Main duties of the job

Duties of a Health Care Support Worker

We know that no two days are the same and it’s hard to fit everything on one page, however, the following are an example of the duties our Health Care Support Workers do every day in their role.

1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.

2. Assist qualified nursing and medical staff where requested.

3. Communicate with all members of the team to maintain a good service provision.

4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.

5. Prepare and support the patient appropriately during any activity that is to be undertaken.

6. Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.

7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed

8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.

9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.

10. Contribute to own personal development and take an active part in learning opportunities.

Detailed job description and main responsibilities

Essential criteria:

To be a Health Care Support Worker – these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:

• Effective level of numeracy and literacy skills
• NVQ Level 2 in Health and Social Care qualification, Care Certificate or willing to work towards
• Effective communication skills – written and verbal
• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Demonstrable ability to follow instructions
• Effective customer service skills
• Effective understanding of confidentiality
• Proven ability to be flexible in your approach
• Ability to deal with people from all backgrounds