B3 Team Administrator-2 days per week

Job overview

An opportunity for a part time Administrator to join our friendly and supportive team. We are looking for a conscientious and reliable person to work as Team Administrator at Epsom  Community Mental Health Recovery Service two days per week preferably Thursdays and Fridays.

We are a community-based service, providing specialist treatment and support for people who have severe and enduring mental health problems living in the Epsom area who are registered with a local GP. The post holder will be responsible for the provision of a high quality administrative and secretarial service to the multidisciplinary team. You will need to have good organisational and interpersonal skills, an eye for detail and experience in a busy office environment. We are looking for a person who is hard working, flexible and able to prioritise their work.

The post includes general office duties consisting of inputting patient details on electronic record system (SystmOne), supporting clinical staff, filing, photocopying, sorting post, scanning  and uploading documents, liaising with patients, GPs and medics, Stationary & clinical supplies, meeting notes, dealing with enquiries by email and letter, telephone and typing letters. The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of SystmOne would be desirable.

Main duties of the job

• Receive & process referrals.
• Process discharge paperwork & update system accordingly
• Type all letters for the   team.
• Book appointments on patient record system/ update case notes on patient record system as required.
• Take minutes at team meetings & transcribe accurately.
• Answer telephone calls & relay messages in timely manner.
• General admin tasks, i.e., typing/copying/scanning/printing/laminating etc.
• Provide support to team members in setting up rooms for meetings.
• Check & book rooms for other team members.
• Receive/respond/forward emails in appropriate manner.
• Monitor & raise purchase requisitions for stationary/supplies/services such as interpreters for the team.
• Arrange clinic appointments.

Detailed job description and main responsibilities

For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.