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Audiology Scheduling Clerk

Aneurin Bevan University Health Board
This job is closed to applications

Location
Salary
£24,433 - £26,060 per annum
Profession
Administrative and IT
Grade
Band 3
Deadline
29 Dec 2024
Contract Type
Permanent
Posted Date
13 Dec 2024

Job overview

The post holder will support the partial booking system for Audiology and administration tasks for the Audiology clinical team.  Knowledge of Audiology clinics will be required to enable the post holder to make, amend and cancel appointments both new and follow-up to allow optimum clinic utilisation.

The post holder will work closely with both the clinical and administration  teams across all Audiology sites. This post will require excellent organisational skills without direct supervision, prioritising workload according to predefined timescales and targets.

Main duties of the job

Key Responsibilities

  • Ensure clinic capacity is utilised and cancellations are kept to a minimum
  • Ensure Audiology waiting lists are managed appropriately
  • Communicate regularly with senior lead in YYF
  • Ensure all appointments are booked within internal and national targets
  • Utilise patient focused booking and direct patient booking to increase clinic utilisation and reduce DNA rates
  • Ensure patients are assigned to the right clinic first time
  • Ensure an efficient telephone service is maintained

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Welsh Language Skills need to be learned on appointment.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.