Audio Typist/ Admin Support

Job overview

An opportunity has arisen for an Audio Typist/ Admin Support position within the Rheumatology Department at York Hospital.

*Part and full time positions available*

We are seeking a highly motivated individual who can work effectively using their own initiative, as well as being part of a team. They must be a proficient Audio Typist with the ability to transcribe complex digital dictation and provide daily administration service support within Rheumatology.

The post holder will provide a range of administrative support. The successful candidate will have effective administrative and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritizing workload and meeting deadlines, whilst also being able to work in a team.

The successful candidate will posses GCSE English Language, Grade C or above, or equivalent. They must also possess excellent typing skills or qualifications, as well as previous clerical/administrative experience, preferably in a healthcare or customer based setting.

We look forward to receiving your application!

previous applicants need not apply

Main duties of the job

Main duties of the job

Duties will mainly include the audio typing of outpatient/admin letters and reports, and dealing with any subsequent instruction as indicated by the dictation such as making outpatient appointments whilst offering administrative support to the clerical team.

• Audio typing of outpatient clinic, discharge and general administrative letters.
• Communicate effectively with the use of tact and diplomacy, and seek to overcome barriers to effective communication. This may require the use of multiple communication methods, such as email, telephone, reception duties, etc.
• Filing, photocopying and other administrative tasks as necessary.
• Provide typing and administrative support to the medical secretary's within the Directorate.
• Deal with routine internal telephone queries.
• Respond in a professional and sensitive manner when dealing with confidential issues.
• Administrative support including appointment booking and general administrative tasks.
• Undertake effective prioritization of own workload and the coordination of activities / duties related to the role.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.