Assistant Medical Secretary – Neurology (INTERNAL)

Job overview

***INTERNAL APPLICANTS ONLY***

The purpose of this job is to provide secretarial support to the Neurology Team.

This job description is not intended to be an exhaustive list of duties, but merely to highlight the current main responsibilities of the post.  The Trust reserves the right to change terms from time to time.  Along with your main duties; you will also be expected to carry out any other duties that are reasonably asked of you.  It may be reviewed from time to time in agreement with the post holder and line manager of the Service Unit. The post holder will be required to comply with all policies and procedures issued by and on behalf of Wye Valley NHS Trust.

Main duties of the job

Audio typing and reviewing patient letters and reports from digital dictation.

Forwarding letters/reports by either: post, telephone or e-mail as required.

Answering departmental phone calls in a courteous and professional manner.

To liaise with patients and provide non clinical advice such as dates and time of clinic appointments.

To be able to assess nature of enquiry and deal with appropriately, asking advice from the Band 4 Medical Secretaries if necessary.

Open, prioritise and date stamp mail daily.

To take responsibility for ensuring referrals are date stamped on day of arrival.

Maintain a full and comprehensive knowledge of medical and drug terminology, theoretical knowledge of procedures carried out within the department.

To use own initiative and manage own work load under the guidance of the Band 4 Medical Secretary.

Ensure all patient notes retained in the office, or sent out of the office, are traced on the EPR system.

Download patient’s results from EPR and Apex system on request from consultant.

For further information please see job description.

Detailed job description and main responsibilities

For more information about the role and responsibilities please see the attached job description and person specification