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Medical Protection Advertisement

Location
Salary
£24,625 - £25,674 per annum for full time, pro rata for part time
Profession
Administrative and IT
Grade
Band 3
Deadline
20 Jul 2025
Contract Type
Permanent
Posted Date
04 Jul 2025

Job overview

We have an opportunities for  self motivated and resourceful individuals to join our Admin team as an Appointments Co-ordinator.  This is an interesting and varied role involving extensive patient contact, mainly by telephone but some face to face.  We are looking for  Administrators ideally with a clinical or customer service focused background who would be able to work both within a busy team and on their own initiative.  They must be calm and possess excellent communication skills, telephone manner and a flexible and pro-active attitude.

Main duties of the job

The post holder is required to provide administrative support within the department.  Tasks  include assisting with the   electronic referral and triage process and  scheduling and co-ordinating diagnostic and clinical inpatient and outpatient  appointments.  Cover for the main telephones and patient facing reception  is also part of the role, dealing with patient queries, recording patient data, coding appointments & ensuring clinical waiting lists and pathways are managed appropriately.

Full training will be given.

Detailed job description and main responsibilities

Please see attached job description and person specification which is a broad reflection of current duties.  A flexible approach will be required to meet the changing needs of the service.