Appointment Scheduler

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Appointment Scheduler

An exciting opportunity has arisen for an appointment scheduler to join the Imaging Directorate, providing a comprehensive, efficient and effective service for the CT Appointment Scheduling Team. The post will include the scheduling of appointments ensuring that local and national waiting time targets are achieved and to deal with any enquiries, over the phone or face to face, in a courteous and professional manner.

Main duties of the job

CT Appointment Scheduler

The main duties of the role involve scheduling appointments, communicating to patients and monitoring the waiting list.

Communication skills, flexibility and reliability in order to contribute to the delivery of a first-class service to all users.

The post will involve contacting patients and scheduling appointments, dealing any enquiries over the phone or face to face, in a courteous and professional manner.

You will have excellent communication skills, a caring positive attitude.  Reliability and flexibility are essential to the role.

This post offers an excellent opportunity for individuals wishing to gain experience in the hospital helping patients.

The successful candidate must be able to demonstrate excellent communication skills, flexibility and reliability in order to contribute to the delivery of a first-class service to all users. This will also include occasional weekend working.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.