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Location
Salary
£24,465 per annum, pro rata
Profession
Administrative and IT
Grade
Band 2
Deadline
10 Sep 2025
Contract Type
Permanent
Posted Date
04 Sep 2025

Job overview

Within the Oncology & Haematology department we provide our Acute Oncology & Haematology Service (AOHS) for patients requiring urgent medical intervention. The role will consist of manning the AOHS Reception, greeting patients and accurately recording their attendance on our Trust systems as well as more administrative tasks which can be found on the job description.

The role is based within a busy and fast paced environment that requires attention to detail, confidence in communications and the ability to multi-task.

As part of the wider Oncology and Haematology department, we provide out-patients services within the Colney Centre as well as Chemotherapy and Radiotherapy, within the Weybourne Day Unit, Cromer, Mobile Cancer Care Unit (MCCU), Waxham Unit and Winterton Unit.

Main duties of the job

If you have strong communication skills both written and verbal as well as people skills that can create a welcoming environment for both colleagues and patients attending the service, this could be the role for you!

Patient care is at the forefront of our tasks and responsibilities and from an administrative perspective, this is portrayed via some of the tasks listed below:

  • Typing and processing AOS letters and Electronic Discharge Letter (EDL’s)
  • Scanning PICC line documents onto ARIA (departmental system)
  • Collecting and compiling AOHS data reports for local and national partners
  • Accurate recording of patient data in real time and retrospectively
  • Prompt and efficient management of the Cancer Nurse Specialist (CNS) Admin mailbox for PICC/PORT appointments with NCIR & Vascular Access
  • Fulfil the role of Ward Clerk on AOHS
  • Update the Somerset Cancer Registry as and when required.

The key responsibility of this position is to record the data for AOHS and CNS activity and be the ward clerk within AOHS, Hoveton Ward.

This is an extremely rewarding position that can increase your skill set and provide personal development within a fast paced and deeply appreciated service.

Detailed job description and main responsibilities

  • Create and edit patient letters relating to clinics in an accurate and timely manner and be able to prioritise workload.
  • Appropriately handling patient hospital notes and documentation as per the Trust procedures/policies using case notes and/or MediViewer for correspondence to be filed correctly.
  • Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
  • Work in line with department guidelines and policies and offer suggestions for improvements to procedures/policies to support the continual development of the service.
  • Organise and manage workload to deliver service requirements; plan ahead and liaise with colleagues to ensure continuity of service provision during annual leave.
  • Liaise with all member of the multidisciplinary team to ensure the smooth and efficient function of the department.
  • Adhere to trust and National guidelines with regard to health and safety issues.
  • Any other tasks commensurate with the grade of this post at the request of the department, Administration and Operational managers to ensure the smooth operation of the department.
  • Retrospectively review Acute Oncology and Haematology Service clinics and telephone lists on ARIA to accurately input information on to PAS and update RTT history according to trust policy.
  • Ensuring medical discharge letters are completed and distributed to coding and GP.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4152 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.