Agile Receptionist

Job overview

We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team.  The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner.  The successful candidate must be computer literate, able to use Microsoft office packages and possess a good telephone manner.

The post holder will be organised, professional, committed and will assist in providing a high standard, quality clinical administrative and customer service.

The post holder will have knowledge of relevant customer service procedures applicable to this role.  The post holder will need to be a team player with strong communication skills.

Main duties of the job

The post holder will provide a comprehensive administration and information reception service across the Mental Health Network, coordinating their activities with other reception team members to ensure an efficient and confidential service is provided.

Work flexibly in response to the needs of the Locality Administration Services providing cover to departments on various sites as directed by their line manager in liaison with Locality Admin Coordinator to ensure continuity of a quality service provision.

Detailed job description and main responsibilities

Please see the attached job description and person specification for more information about this role.