Admissions Officer

Job overview

The role of an Admissions Officer is to arrange and manage the admission dates for patient having an elective procedure. This covers the end-to-end process from the point that a clinician decides to add a patient to a surgical waiting list, through to the patient being admitted to hospital.

Coming into hospital is a stressful time for the patient and their families, so a friendly, warm, and patient centred approach is at the heart of this role. It is a fast past job, so you will need to be organised with good communication skills.

The office is open 8am until 6pm, Monday to Friday. Having a balanced home and work life is important so we offer a flexible approach to working arrangements.

The Access team are a diverse team covering a variety of administrative functions across the Trust as a whole. We offer full training and support both whilst you learn the role and once fully trained and working independently, within a supportive and approachable team.

You will need to be committed to your training, an in exchange we can offer further opportunities for future training and development.

Main duties of the job

The  Admissions Department is looking for a motivated, organised individual. You will work as part of this team to ensure that patients are admitted to hospital in a timely and efficient manner, making the process as smooth as possible for patients and clinicians.

The role of an Admissions Officer requires you to have your own area of responsibility following a successful probation period. During your first 6 months you will learn specialties within the Department. Full training will be given in order that you are fully competent in processes and work within policy & procedure guidelines.

The successful candidates must have up to date keyboard skills, experience of dealing with members of the public and recent clerical experience. A proven ability to be flexible in responding to changing situations is essential.

Detailed job description and main responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.