Medical Protection Advertisement

Location
Salary
£24,169 pro rata per annum
Profession
Administrative and IT
Grade
Band 2
Deadline
24 Jul 2025
Contract Type
Permanent: part time hours also available
Posted Date
10 Jul 2025

Job overview

The candidate is to provide general administration duties including Reception and the Central Booking Appointment Line. Knowledge and experience of using databases and data inputting is desirable, but training will be given. Experience in the use of IT packages including Microsoft Word, Excel, Power-Point and Outlook.  Successful candidates should possess a good general education (GCSE’s grades A-C), excellent keyboard and word processing skills (ECDL/RSA2), excellent organisational, communication and interpersonal skills, the ability to work under pressure, and empathy and understanding when dealing with patients.  It is essential to hold a current driving licence and have access to a vehicle.

Full time hours (part time hours may be considered). The service operates Monday to Saturday and you may be required to work between 7am and 7 pm depending on the needs of the service.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

  • To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Integrated Sexual Health Service.
  • To work flexibly within a team, providing support to colleagues, the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
  • To present a user-friendly and accessible service for the public.
  • To deal with reception & telephone enquiries effectively and efficiently.

Detailed job description and main responsibilities

  • Flexibility to work and travel between offices as required, to cover clinics.
  • To be a key holder and responsible for the opening up and closing of the office and setting the alarm.
  • Expediting other services and deliveries e.g. stock control.
  • To order stationery, to ensure sufficient supplies are available in the department when required.
  • To be aware of all Trust and service policies and procedures to ensure these are followed at all times.
  • To be aware of the nature of information dealt within the NHS (particularly this department) and to work in a manner which ensures Confidentiality and Security of this information.
  • To participate in statutory training courses such as fire training, health and safety and training duties related to the post, as agreed with Line Manager, to ensure skills are maintained.
  • To collect data according to agreed procedures, to assist clinicians and managers in provision of information for statutory returns, contract and financial monitoring and service management purposes.